Essay on Indian Bpos Waking Up to the Philippines...

Case Study -1: Indian BPOs Waking Up to the Philippines Opportunity? To: In Partial Fulfilment for MBA in Management and Administration How has the Economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO Industry? According to the Business Dictionary, Economic downturn is a situation in which the economy of a country experiences a sudden shift brought on by a financial crisis. (as cited on Business Dictionary.com. Retrieved 6.10.12.Copyright ©2012 Web Finance, Inc. All Rights Reserved) â€Å" Business process outsourcing (BPO) is†¦show more content†¦This was a cause for concern because the bank’s assets were greater than the country’s economy. The Chinese cut interest rate by 0.27percentage point. The Ireland government secure their citizen’s saving, by promising great incentives and rewards such as bonds and deposits. The Indian government had to invest 12.2bn into the money market when their stock market tumbled to its lowest. This crisis affects the outsourcing BPO industry in that governments implement strategies that alter their profit margin and decision making. These strategies also prevent institutions from taking irresponsible risk, which would have caused the government to bail out the institutions and consumers losing their monies. Governments have to protect their people’s deposits, therefore strong restriction were put in place so that companies make informed decision before investing and outsourcing other resou rces. Managers in the BPO industry have to adjust their strategies and managerial style to accommodate these issues which can be crippling. Referencing to this chapter and this case, discuss the general trends in globalization of human capital? When a company decides to invest in another country there are several investigations that must be done. They must assess keenly the political, legal, technological, competitive and cultural factors in regards to the intending approaches and operations. â€Å"TheShow MoreRelatedIndian Bpos- Waking Up the Philippines Opportunity1435 Words   |  6 PagesIndian BPOs- Waking up the Philippines Opportunity Analysis The Indian labor market has always been key in globalization, and has been attractive due to its low wages, and the scientific and managerial talent found in the country. The main issues faced in this case mostly stem from the loss of the tax abatement in India, in addition to the weakening US dollar. Due to these two issues, doing business in India versus other fruitful options like Philippines becomes very expensive. These are majorRead MoreIndian Bpos- Waking Up the Philippines Opportunity Case Analysis776 Words   |  4 Pagesexpensive to do business in India compared to other locations like the Philippines. B. Micro- In India the transportation and infrastructure costs continue to hurt the bottom line. II. Causes- Tax abatement ended in 2009, transportation and infrastructure costs are not going away and other countries have more attractive incentives to bring in higher margins. III. Systems affected- The whole upswing in bringing BPOs into India has been affected, it is no longer that attractive to bringRead MoreIndian Bpos Essay906 Words   |  4 PagesCase Study- Indian BPOs- Waking up to the Philippines Opportunity 1. How has the global economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry? The global economic downturn has impacted jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. Due to this, many companies had to increase their operations output and therefore employ more and more people to keep up with the expandingRead MoreStudy of Recruitment Process and E- Recruitment12119 Words   |  49 Pagesdeploying web-based tools for inviting and comparing resumes. The term e-recruitment means using information technology (IT) to speed up or enhance parts of the recruitment process. It ranges from the applicant interface for advertising vacancies and making job applications, to the back office processes, which allow a liaison between human resources (HR) and line managers to set up a talent pool or database of potential recruits. Many big and small organizations are using Internet as a source of recruitment

Leadership Styles And Leadership Qualities - 1662 Words

The manager role can be challenging, and at times, they need to use ethical reasoning and decide which outcome is for the great good or causes the least amount of harm. There can be some shared traits between management and leadership, they both provide direction and the ability to influence the people around them. They need to create an atmosphere where people are motivated to meet the goal, no matter if it is planned or unplanned. With that being said, Yoder-wise differentiated leaders and managers when she stated, â€Å"Managers address complexity and change, whereas leaders primarily address change† (2014). The leadership style or a leadership I emulate; qualities I possess that make me an effective leader and qualities and factors that†¦show more content†¦The Giltinane stated, â€Å"Emotionally intelligent leaders will not rush to fix, cure or control the responses of staff to change, but are empathetic to their concerns, allowing people to express their feelings without judgment, pressure or guilt† (2013). In addition to being quick to adapt and change to a situation as needed, I listen to the people around me. I imagine others would say that a strength of mine is to recognize the emotions of others and, that I try to proceed in a manner that is appropriate for both the person and the situation. On my home care visit with a nurse, the patient asked if I could explain the information because he found it easier to follow, and the nurse was unaware of when he was not comprehending what she was saying. On this day, I saw the moment he was confused and took the opportunity to communicate with him in a way he was able to receive. Both the nurse and the patient were grateful. My personal example of using transformational style to accomplish a goal was through the Student Nursing Association (SNA). The SNA was trying to raise money through a bake sale. Profits were slow and steady throughout the day. Close to the end of the bake sale, there was a significant portion of the inventory left over. I suggested the idea that we should go around to the students rather than stay in one place. The students liked the idea but were unsure of how to approach this situation. Through myShow MoreRelatedThe Leadership Style And Qualities1830 Words   |  8 PagesStrong leadership is vital to the success of any business, institution, school, team, or even church. Leaders that are considered effective encompass a leadership style and qualities that work to influence and motivate their followers. Joel Osteen, an evangelical pastor from Houston, Texas is truly one of the 21st centuries most captivating leaders. So much so, that he as selected by Barbara Walters as one of her 10 Most Fascinating People of 2016 (ABC News, 2006). His appeal is a phenomenon thatRead MoreThe Qualities Of Leadership Styles Essay1232 Words   |  5 PagesI define leadership as the ability to provide strength and coverage to support a Sailor, regardless of rank. The ability to instill Core Values, provide training and the tools a Sailor will need to excel in both their professional and personal life. A true leader will support a Sailor, any Sailor, during the high times of a career, but to be a solid force if there are any lows. We all have the opportunity to learn from all manners of leadership. The good leaders and the bad leaders will haveRead MoreQualities Traits And Styles Of Leadership1364 Words   |  6 PagesEssay # 2 Qualities, Traits and Styles of Leadership - Research and evaluate a theory of leadership and the role of one or more ethical leaders in creating and maintaining an ethical business organization. Leaders and their chosen styles of leadership are all different. In an early study of identifying the different styles, Kurt Lewin ,who led a group of researchers in 1939, performed the first major study of leadership styles. This early study has remained quite influential as it establishedRead MoreQualities Of A Successful Leadership Style845 Words   |  4 Pagesa successful leadership style. Over the years, I have had the opportunity to serve numerous exceptional leaders off and on throughout my career. I have taken the opportunity to capture admirable traits from all of these leaders. I have used these traits to mold my leadership philosophy. I will continue to strengthen and refine the leadership behaviors noted in reference (a) utilizing the Coast Guard s Leadership Competencies. The primary traits that form my definition of leadership include manyRead MoreQualities Of A Successful Leadership Style850 Words   |  4 Pagesa successful leadership style. Over the years, I have had the opportunity to serve numerous exceptional leaders off and on throughout my career. I have taken the opportunity to capture admirable traits from all of these leaders. I have used these traits to mold my leadership philosophy. I will continue to strengthen and refine the leadership behaviors noted in reference (a) utilizing the Coast Guard s Leadership Competencies. The primary traits that form my definition of leadership include manyRead MoreDifferent Styles Of Leadership Quality Company Culture865 Words   |  4 Pagesperceive the company, client treatment and how the company should react to various changes in the environment. An organizational culture is a mirror of the company leadership. Different styles of leadership ensure maintenance of various corporation cultures. The climate within an organization determines a company’s financial performance. A quality company culture integrates each employee or customer ensuring that their propositions are deemed important . Job-related problems, either personal or work relatedRead MoreLeadership Styles And Its Impact On The Quality Of Patient Care2110 Words   |  9 PagesIn every health care organisation, strong leadership and management skills play a pivotal role in the provision of quality patient care. Among health care professionals, a strong leadership style is one that motivates the team to practice ‘direct involvement in clinical care while constantly influencing others to improve the care they provide’ (Cook, 1999). This is echoed by Porter-O’Grady (2003) who stated, ‘Primarily nurses may use leadership ‘styles’ to effectively identify and achieve goals,Read MoreLeadership Styles Of Leadership Style1088 Words   |  5 PagesConsider what leadership or management style speaks most to you. Discuss that particular style, explain why it fits you better than others. Alternatively, consider the leadership or management style fits you least. Explain what is least desirable with that style from your perspective. What leadership or management style speaks most to me? They are a few leadership styles that I venerate. The Transformational Leadership, the Visionary Leadership, and the Charismatic Leadership styles are the mostRead MoreEssay on Leadership Reflection Plan836 Words   |  4 PagesRunning head: LEADERSHIP REFLECTION PAPER Leadership Reflection Paper Shaynee Olson February 18th, 2013 University of Phoenix CUR/510 Dr. Park Abstract The purpose of this research is a self-reflection on the author’s personal leadership style. This research will include qualities of effective leadership, the author’s philosophy of leadership, and examples of the author’s leadership style. This research will also include a reflection of the author’s personal strengths as well as how theRead MoreLeadership Styles And Finding The Right One For You1235 Words   |  5 PagesLeadership Styles and Finding the Right One for You There are many forms of leadership styles in the workplace. According to Gardner, â€Å"leadership is how one can persuade another to pursue the leaders or corporations goal or objective (Gardner, 1996). In this paper, I will explore and compare various leadership styles. Furthermore, I will determine what I believe are the most important aspects of the different leadership styles. In addition, I will identify what my leadership styles are along

Gas Agency Free Essays

Software requirement specification for BuzzyBUY. com (Online Shopping and auctioning Web Site) Prepared by Table of Contents 1. Introduction 2 1. We will write a custom essay sample on Gas Agency or any similar topic only for you Order Now Purpose 2 2. Document Conventions2 3. Intended Audience and Reading Suggestions2 4. Product Scope2 5. References 2 2. Overall Description 3 1. Product Perspective3 2. Product Functions3 3. User Classes and Characteristics 3 1. Administrators 3 2. Buyers4 3. Sellers 4 4. Casual visitors4 4. Design and Implementation Constraints5 . User Documentation6 6. Assumptions and Dependencies6 3. External Interface Requirements6 1. User Interfaces6 2. Hardware Interfaces6 3. Software Interfaces6 4. Communication Interfaces7 4. System Features7 1. Listing7 2. Account Creation8 3. Selling8 4. Buying8 5. Rating8 6. Others8 5. Other Non Functional Requirements9 1. Performance Requirements9 2. Safety Requirements9 3. Software Quality Attributes 9 4. Business Rules9 6. Appendix A: Glossary9 7. Appendix B: Analysis Models10 1. Introduction: 1. Purpose: The purpose of this SRS is to specify the requirements of the web based software application buzzybuy. om, which is an online shopping and bidding sys tem. The module to be developed is the first version of buzzybuy –version 1. 0. This Software Requirements Specification provides a complete description of all the functions and specifications of buzzybuy –version 1. 0 2. Document conventions: IEEE standards used. Proper sub numbering system for sub topics based on the importance and priority of the matter. 3. Intended audience and reading suggestions:The expected audience of this document is the faculty in charge of software engineering lab for 6th semester Computer Science, NITK suratkal . It will be used as a reference for grading in the lab for even semester of 2006. There is no suggested reading to be done before going through the document. 4. Product scope: Buzzybuy. com is designed to run on both any modern platform with GUI. It is assumed that the back end that will be used for implementation is MySQL and the front end that will be used is PHP. 5. References: 1. The applicable IEEE standards are published in â€Å"IEEE standards collection†, 2001 edition. 2. Software Engineering, A Practitioner’s approach, 6th edition. By Roger S Pressman. McGraw hill international. 2. Overall description 1. Product perspective:This is proposed to be an enhanced model of the present day existing shopping and auctioning portals. Many flaws in the present online shopping portals haven’t been able to exploit the full potential of e-commerce market. The Software Requirements Specifications intends to identify the flaws in the current existing system and propose an alternative or a solution to them. 2. Product Functions: †¢ It consists of two modules 1. Customer module 2. Administrator module †¢ A customer should have a user account for carrying out transactions. †¢ Transactions include buying, selling and auctioning. Administrator provides the customer with an account following proper registration procedures to prevent malpractices in the transactions. †¢ Any visitor is allowed to browse through the product list, their prices and bidding procedures. †¢ Buying, selling and bidding procedures are kept transparent so that any user is able to go through the proced ures. 3. User classes and characteristicsThere are 3 kinds of users for the proposed system 1. Administrators: They create user accounts and give it to the required customers. ? To educate consumers about Buzzybuy’s range of products and indigenous services. They must provide rules for the transactions. ? They must maintain the website and update the same making necessary changes at times. ? They must take care of the security issues involved in the transactions. ? They must inform the users about their transaction status and keep them updated about the progress through emails. ? They must receive feedbacks from their customers or any users about their system and act upon the relevant ones. ? Look up at all the legal issues involved with the business. ? Keep place for advertisements in the website as a revenue generating option. The place has to be maintained and proper listings done. ? Any failures in the system have to be detected and repaired. 2. Buyers: They are the genuine customers of the website. They can see the listing, bid for various things, and also buy them to various payment options. 3. Sellers: These are the people involved in selling their products through buzzybuy. They consider this as a virtual market place. They need to be provided with proper advertisement place, and ratings of customers. The sellers too are rated based on the feedback they get from previous transactions completed from customers. These feedback data are treated with great respect and are transparent to everyone. The sellers too value this very highly. 4. Casual visitors: These people don’t come to the site on specific intensions of buying or selling. They just visit to see the listing and too see the products. They need not have an user account. They can be future potential customers. They sellers can lure them with advertisements on the site based on their budget. The following usecase diagram states the above data in a graphical form: [pic] Fig 1 Usecase Diagram for BuzzyBuy 4. Design and Implementation Constraints The main constraint here would be the checking the genuineness of the buyer, which is not always possible. There can be security risks involved. †¢ The design constraints are that the browser at each place may not follow similar screen resolutions, browsers etc. This can lead to the website not having the impact it is planned to have. †¢ Also the rules of the land will prohibit c ertain items to be sold on the site. Hence all those factors need to be filtered in. †¢ Also storage space constraints may come if the listing becomes too large. Hence a strong server needs to be chosen to host the database. 5. User Documentation: 1. Online user help with all the necessary help needed to use the site in a bulletin format. 2. Problem addressable forms 3. Software and database specification 4. Details of rules and regulation to sellers as well as buyers. 6. Assumptions and Dependencies None as per now 3. External Interface Requirements: 1. User Interfaces: Each part of the user interface intends to be as user friendly as possible. The fonts and buttons used will be intended to be very fast and easy to load on web pages. The pages will be kept light in space so that it won’t take a long time for the page to load. The staring page will ask the user what kind of a user is he, either seller, buyer or a casual visitor. Based on which the future pages will be loaded in a sequential manner. Each listing page will have a area to put the bid, the product details with photo etc. Each page also will have a search engine to search the products available so that it is readily available and the user need not search for it. Each button will have an online help link to help the user in understanding the process. 2. Hardware Interfaces: A web server will be used to host the WebPages and the database management system. Most pages will be dynamic pages built with php. Each page will be optimized to the type of web browser and resolution being used. A minimum of PIII system running at 733 MHz will be needed to run the modules. Normal modes of network modes used in Internet technology will be used. 3. Software Interfaces: The incoming message mostly includes requests for a specific task, which on the course of the development will be decided in detail and dealt with in design specification document. The incoming messages from the messages will be converted to a specific format in the database language, the processing made and the request served. The operations will be intended to be made as fast as possible. 4. Communications Interfaces: The web server maintenance and other activities to be done using FTP transfer protocol. The security and other issues will be dealt with in the course of the project, as there is little idea as to how these things work to our team as per now. There will other communication interfaces with the users of the site with site-specific email, forms and complaint addressable mechanisms. These things as far as possible will be automated. 4. System Features 1. Listing: This includes the listing feature of the website where any search or other request of a user to a particular subject is served. The pertinent web pages are loaded and the particular database is initialized. There are listings based on the priority as by user preferences. This is actually the listing of web pages to the users by time of selling, deadline, price, quality etc. Listing includes listing of o Products to be sold directly o Products open for bidding till a particular date o Sellers in a particular area or with specific ratings o Used products on for sale. Just casual listings of random things o Payment options to buy or sell. |Action |Software reaction | |User logs in the system |The system authenticates | |User defines the information to view |System provides the necessary details as requested by the | | |particular employee | |User views the information | | Table No 1. The table states a typical control passing in the system during logging in Listings will be made very fast and user friendly. Proper security is also a very pertinent point here. 2. Account creation: This includes creating user accounts to each of sellers and buyers separately. This includes taking pertinent information from them and then initializing the database. The database needs to be properly updated on each transaction by the user and all the details of his/her account should figure in the account listing. The security of the account also should be dealt with. 3. Selling:Here the seller can list his/her things on his /her quoted price. Or else he can keep it for a bidding process where he is not sure of the price. The details of which will be kept in the user database. The details of his goods on selling list will be updated to him on a regular basis to his email id. The process of selling can include some bargaining too, but the details are yet to be thought of. The payment and feed back details are kept transparent. 4. Buying:There are 4 ways of buying or intending to buy o Direct buying o Bidding o Group buying o Tracking The details of which will be dealt with in the design specification. Each of these details are kept in the user account where he is kept updated about all his moves. 5. Ratings: Each products, buyers and sellers are constantly rated based on the feedback and the market behavior so that users feel secure about the system. These ratings are given based on a best pointer of five, the details of which are yet to be worked out. These ratings are intended to bring some trust and credibility to the concept of an online market. 6. Others: Include money transactions, legal issues, regional tastes, costs involved, business models used etc pertinent issues but won’t be seen in detail in the document as the things are beyond the reach of the design team. 5. Other Nonfunctional Requirements: 1. Performance Requirements: As stated before. 2. Safety Requirements: Suitable safety has to be taken while allowing a product to be sold on buzzybuy. They have to follow the legalities of the land, and must be ethical. There could be possible misuse of the system by bogus user, bidding and buying without paying up. It is not always possible to check the postal addresses. Also during money transactions the unreliable networks may cause further problems. So such practices need to be avoided. 3. Software Quality Attribute: The system is easy to load and light . It adds to the quality and usability of the system. Some others quality considerations such as adaptability, availability, correctness, flexibility, interoperability, maintainability, portability, reliability, reusability, robustness, testability, and usability will also be very seriously taken to consideration. 4. Business Rules: Nothing is above customer satisfaction. So the rules need to be kept flexible to meet user needs and preferences at different times. Other models can be applied but is beyond the scope of the team. . Appendix A: Glossary 1. SRS: Software requirement specification 2. GUI: Graphical user interface. 3. PHP: Personal home pages 4. IEEE: Institute of electrical and electronic engineers. 5. FTP: File transfer protocol 6. SQL: Structural query language. 7. Appendix B: Analysis Models [pic] ———————– Central Processing server Listing Selling Buying Administration Administrator Casual visitor Seller Buyer Buyer Seller Casual visitor Administrator Administration Buying Selling Listing Central Processing server How to cite Gas Agency, Essay examples

Rattlesnakes free essay sample

Rattle Sound My appearance makes so many people scare, Egyptians venerates me like a supreme genie, but my house is just a modest hole I have no ears, but vibrations from the ground will help me know who are coming Stay away from me, or you will die from my bite. Rattlesnakes, the native snake in America, are worth spending time watching not only because they are one of the most dangerous and scary creatures in the wilderness, but also the only type of snakes that can make the unique sound from its tail. Slithering, stealthing, waiting, the snake springs up to its prey at high speed. A long time ago, rattlesnakes were pervasive in rural areas where they were used to symbolize the guardianship. The sound of the rattlesnakes’ tails is similar to the one that were used in annual rituals to call down the rain and wish for a good harvest (Duilio). We will write a custom essay sample on Rattlesnakes or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Snake, in general, is usually considered as a beneficial animal since it preys on harmful rodents, which are the threat to both humans and crops. Rattlesnakes, despite of their lethal poison, is actually a guardian of the farm and helps to keep the rodent population in check. On the other hand, the fearful look of rattlesnakes allows them to be used as the protective symbol in many sacred places. One of the unique characteristics of rattlesnakes is their fearlessness. When there are threats to the nest, rattlesnakes usually hold and defend its ground rather than retreat even when the opponent is stronger. Rattlesnake, indeed, is very interesting animal that human is usually obsessed with because of its terrifying look, poisonous venom, and the rattling sound. Rattlesnakes exist in almost lower 48 states of United States (Rubio). Especially in California, you can easily find rattlesnakes in the wild areas such as LA Nation Park or San Bernardino National Forest. Rattlesnakes are found easily in the warm weather, especially in spring and summer. Even though rattlesnakes are very poisonous, they are not likely to attack unless people directly threaten them, disturb their nest, or get too close to their territory. If you want to watch a rattlesnake, make sure you wear footloose shoes and always keep a safe distance, about 10-15 feet, between you and the snake (Rubio). In general, the strike of a coiled rattlesnake can cover a distance of approximately 1/3 the snake’s length. Therefore, a three feet rattlesnake can strike and bite an object up to one foot away as fast as lighting (Rubio). Thus, it is better to use binoculars to view the snakes from a further distance rather than approaching their nests. Rattlesnakes usually live in a very dry areas: desert, warm, low mountainous, sunny areas, or savannah. Hikers reported that they have found rattlesnakes along their paths where it is very dry and mostly exposed to the sun. The scales on a rattlesnake can be yellow, brown, or black. They also have dark V or diamond shaped markings along their back. The snake smells with its tongue and has two long, hollow fangs. Rattlesnake can even sense heat with pits on the side of its head (Harry). Most rattlesnakes have rattles even though they are born without one. People often mistake rattlesnakes with gopher snakes because of their similar markings; nevertheless,  they are pretty easy to tell apart. Gopher snakes are skinny compared to rattlesnakes and have slender heads and round pupils in their eyes; conversely, rattlesnakes have elliptical pupils or cat eyes (Harry). The biggest different between them is that rattlesnakes have rattles in their tails and they use them when frightened. The noise made by the rattle is from the segments knocking together when shaken. When the rattlesnake is alarmed, it will create this sound to warn the intruder. The sound they make can be heard from about 60 feet away (Harry). However, if the rattle becomes too wet, it will not make noise even though the snake is still capable of attacking the intruder. Though rattlesnakes are dangerous if provoked, they also provide humans with a tremendous service they eat rodents, other reptiles and insects, and are in turn eaten by other predators. Even though rattlesnakes spend most of their time on the ground, they can also be a submarine in water. They will go into water readily in order to pursue food, mates, or to escape harassment. Another interesting fact about rattlesnake is they are ovoviviparous, which means that the embryos develop inside the egg within their mother’s body until they are ready to hatch (Pole). So the baby rattlesnakes are born fully formed, ready to hunt and ready to defend themselves. Snake is an animal that connects closely to so many legends as well as the culture of humanity. In ancient Egypt, the snake was a symbol of power and worship. You can easy see the snake symbol everywhere in Egypt palace and royal tombs even on the jewelry of imperial family. In Europe, the fall from grace of Adam and Eve is inextricably linked with the snake. It was a snake, here in female form that tempted Eve to taste the forbidden fruit of the tree. The snake is therefore viewed as a symbol of evil and deceitfulness and as the embodiment of temptation and sin (Duilio).